Shipping Policy

At The Chic Indian, every piece under Project Second Season is part of a limited, curated
selection. Given the nature of this edit, shipping timelines and processes may differ slightly
from our regular orders.

Order Processing 

• All orders are processed once confirmed by the brand.
• Our dispatch timeline starts from the time an order is accepted and the size confirmation is confirmed.
• Since products are sourced from partner brands, each order undergoes a final quality
  check before dispatch.
• Orders are typically processed within 1-2 working days

Shipping Timelines

• Dispatch timelines may vary depending on the brand and product
• Estimated delivery timelines will be mentioned on each product page.
• Most orders are delivered within 4-5 working days from the date of dispatch.
• Please note that Saturdays, Sundays, and Public Holidays are not set as working
  days for standard deliveries.
• Additionally, shipping timelines may be affected by unforeseen circumstances or
  force majeure events beyond our control, including but not limited to natural
  disasters, extreme weather conditions, strikes, lockdowns, governmental restrictions,
  pandemics, or disruptions in logistics and transportation networks. In such cases,
  delivery timelines may be extended accordingly.

Shipping Details

• Customers are required to provide a complete and accurate shipping address,
  including PIN code and mobile number, to ensure smooth delivery.
• Once an order has been dispatched, address changes or redirection will not be
  possible.
• In case of delivery failure due to incorrect or incomplete details, the order will not be eligible for a refund.
  

Ready-to-ship Products

• Products marked as Ready to Ship will be dispatched within 24-48 hours from the
  time of order confirmation.
  
• Orders placed after 5 PM IST will be processed on the next working day, extending
  the dispatch timeline accordingly
• Weekends, public holidays, and festival periods are not considered working days and may impact timelines

Shipping Coverage

• We currently ship across India.
•  For international shipping requests, please reach out to us on WhatsApp +91 86558 38232 directly before placing your order.
  

Shipping Charges

• Shipping costs are included in the product price.
• There are no additional shipping fees at checkout, unless it’s an international order.
  

Order Tracking

• Once your order is dispatched, tracking details will be shared via WhatsApp / Email.
• You can use these details to track your shipment in real time or can reach out to +91 86558 38232 on WhatsApp.

Delays & Exceptions
While we strive to adhere to committed timelines, delays may occur due to factors beyond
our control, including but not limited to:

• Quality control processes
• Logistics or courier disruptions
• Festival or holiday periods
• Operational or manpower constraints

Additionally, our team will proactively reach out to confirm whether you would like to proceed with the order.

Important

• As these are limited, often one-of-a-kind pieces, we request you to review product
  details carefully before placing an order.
• Orders can only be dispatched after brand confirmation and quality approval.
• In rare cases of unforeseen delays, our team will proactively keep you informed.