A timeless kitten-heel in a creamy neutral, designed to carry you through every day with ease. Crafted from vegan leather, it combines subtle style with soft cushioning for all-day wear. The sculpted silhouette and modest lift make it a refined staple—ready for brunch, work, or weekend strolls. Because comfort isn’t an extra—it’s the foundation of your every step.

Please refer row 2 for the same

Clean with a soft dry cloth. Avoid prolonged exposure to heat or water.

"We’re delighted to offer free shipping across India on all prepaid orders.  

Once your order is placed, your pairs will be dispatched within 1-5 working days. We partner with some of India’s most reliable logistics providers to ensure your order reaches you safely and promptly.  

While we strive to deliver to as many locations as possible, there may be rare instances where our logistics partners are unable to service certain areas. In such cases, we will get in touch with you to explore alternative solutions and do our very best to make sure your order finds its way to you.  

Please note: During festivals, adverse weather conditions, or unforeseen circumstances, including pandemics, there might be slight delays in delivery. Rest assured, we are committed to ensuring your parcel reaches you as swiftly as possible.  

We currently do not offer free shipping for Cash on Delivery (COD) orders  

Thank you for choosing KoShe — we can’t wait for you to step into comfort and confidence."

"Your comfort and satisfaction mean the world to us. We truly hope you love your pairs, but if you need a different size or wish to explore another style, we’re here to make the exchange process easy and seamless.  

How to request an exchange:

We happily accept exchanges within 7 days of delivery

To be eligible, the pair must be unworn and returned in the same condition it was sent — in its original box packaging, along with the invoice.  

Kindly mention your preferred size or the new style you’d like (of equal or higher value) on the invoice.  

A flat fee of ₹200 will be charged for the return pick-up of one product.  
No return pick-up charges will apply if the product received is wrong or damaged.
A gentle reminder:

If the pair shows signs of wear or isn’t returned in its original condition, we won’t be able to process the exchange. In such cases, the pair will be sent back to you, and the shipping cost will be borne by you. We truly appreciate your understanding.  

Where to send your exchange:

KoShe by Surabhi
No.44, Kandasamy Street, 
Ulundurpet, Kallakurichi District - 606107 
Contact: +91 80156 33677

Please note:

Sale items are not eligible for exchange or return

We currently do not offer cancellations or refunds

While we always aim for timely deliveries, there might be slight delays during festivals, adverse weather conditions, or pandemics. Your patience and support mean a lot to us.  

We’re so grateful to have you as part of the KoShe family, and we can’t wait to see you step into comfort and style with every pair you choose. "